Hi there! Have you ever wanted to dramatically improve your success in sales, learn why it is that people will buy something or do what someone else wants them to do, the psychology of closing the deal, how to best approach your target and how to better manage your time? Well today I am very excited to be able to offer "The Psychology of Selling" by master salesman Brian Tracy Complete Summary E-Book. This eBook PDF will teach you everything that you need to know to instantly step up your influence, persuasion, sales and seduction skills, and get more success, happiness, love and fulfillment in your life through these powers. Below I have included a free sample gift from the E-Book, and the full eBook is available for purchase at the end of this free sample, by clicking the link that says "Add to Cart". Enjoy!
- Why People Buy
- SELF-ASSESSMENT
- Do I understand the basic reasons why people buy any product or service?
- Do I know how to uncover the basic needs of a prospective customer?
- Do I know my product well enough to understand the needs it will satisfy?
- Do I understand that quality alone is not enough to motivate a customer to buy?
- As a closing technique, do I determine and focus on the prospect's one main reason for buying the product?
- SUMMARY
- It's important to understand that people buy for their reasons, not ours. Every buying decision is an attempt to be better off as a result of having made that decision. The individual who's making a buying decision has three choices: He can buy from you, from someone else, or from no one.
- All professional selling begins with need analysis. And you're not in a position to sell until you understand what need of the prospect your product or service can satisfy and then structure your presentation so it satisfies that need. Your job is to get the person to the point where he is completely focused on how he will gain by using your product, rather than how much he might lose by committing himself to it.
- All buying decisions are emotional. If we say we're going to do something for a logical reason, that means we have more emotion invested in that reason than any other. Whenever a person says he would like to think about it, he is saying that you have not aroused his desire to own or enjoy the benefits of your product.
- The basic rule of selling is that people do not buy products; they buy benefits. And our job in the sales conversation is to find out what benefits this person would be willing to pay for. You uncover needs by questioning skillfully and listening carefully. If you let people talk for a time, they will tell you their basic need or concern with regard to your product.
- Session Three
- People naturally resist new things. Instead of presenting a product as something new, present it as an improvement. Customers want the simple truth about a product or service. They want honest information about how it can help them improve their lives and their businesses. They resent and resist high pressure.
- Quality is never the primary reason for buying anything. Quality is always based on logic, and people buy emotionally. The issue of quality should arise only when you are comparing your product at a certain price with another product at a certain price and there are very definite reasons why the person should be concerned about quality.
- In the prospect's mind, the caliber of the sales presentation, the materials used in the presentation, and the appearance of the salesperson reflects the quality of the product itself. Moreover, if a salesperson is well groomed and dressed and his presentation is professional, the prospect assumes that the company is a high-quality company.
- As long as you are focusing all your attention on the customer and what he or she wants and needs, you're selling professionally. In every sales conversation there is a key benefit - the major benefit that would cause the person to buy the product. Also, there is a key issue - the major objection that would hold the person back from buying the product. In the sales interview, your job is to uncover the key benefit and then uncover the key issue.
- The hot button is considered by many to be the most powerful of all closes. The success of the hot-button close depends upon the ability of the salesperson to discover the most important reason for the customer buying the product, and then repeating it over and over. Concentrate on selling that one main point.
- Exercise
- Explain how you would conduct a needs analysis to connect the benefits of your product with a prospect's needs.
- List several ways in which you can improve your personal appearance.
- Write one question you would use during the hot-button close to uncover the prospect's major reason for buying your product.
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